I didn't upgrade to premium but yet I found it on my computer. Get rid of it I don't want it

Discus and support I didn't upgrade to premium but yet I found it on my computer. Get rid of it I don't want it in XBoX Games and Apps to solve the problem; get rid of this thing. I don't want it. 2cb724aa-f61a-4829-89f9-dd096f4533ec Discussion in 'XBoX Games and Apps' started by SquareMaple2928, Nov 2, 2016.

  1. I didn't upgrade to premium but yet I found it on my computer. Get rid of it I don't want it


    get rid of this thing. I don't want it.

    :)
     
    SquareMaple2928, Nov 2, 2016
    #1
  2. cant purchase as it suggests wrong account

    Hi

    i tried to purchase solitair premium on Windows 8.

    When I play Solitair it connects to my xbox account correct.

    But once I want to get rid of ads, and say purchase, it will not use the account I am signed in at xbox games, but the email of my computer account.

    As my computer account is my business email, I don't want to purchase private things there.

    I don't get why xbox signs me up correctly, saves high scores correctly, but on solitair just uses another account, with no option to switch.....

    Does it mean, you don't want me give you my money? As I am not going to change my computer account and make a new profile.

    Thanks

    Patrick
     
    ManagerStaub05, Nov 2, 2016
    #2
  3. Pompatus
    Pompatus Guest
    I don't get it

    I did this too and talked with Customer Support. They said you can't play on PC with Game Pass. Even though a Sea of Thieves ad pops up at my Windows 10 start button for the Microsoft Store, and clearly says "Play Free with Game Pass" with $59.99 crossed
    out. Why would this pop up on my Windows 10 PC when you can't play on PC with Game Pass? It's very misleading. Plus, now that I've activated my two-week trial on Game Pass, it's going to be wasted. They can't pause it ... I asked.
     
    Pompatus, Nov 2, 2016
    #3
  4. ED kRevali Win User

    ads on games

    Nah mate, I didn't notice that but sometimes I'm willing to pay for the premium to get rid of those ads
  5. ericjennings54 Win User

    I am a premium user but tonight I was asked to upgrade to premium to get rid of the ads

    Same thing happened to me. Not sure how to resolve this.

    Any ideas?

    Eric
  6. Fluke939 Win User

    I don't want premium games

    It's the world we live in that ads are everywhere.

    But if this is a free game you are playing, then the ads are making money for the person making the game, without some way to make money, what reason if there for the developer to put in the hard work and let you play
  7. NancyHobbs Win User

    I don't want premium games

    It's the Microsoft solitaire games that come with Windows 10. I don't log into the XBOX console. I totally understand that there need to be ads to sell something more. If it was a simple as as it always has been before: that I click on it, say no thank
    you and it goes away and doesn't come up so often, that would be fine. But these are very noisy, intrusive ads for various games I have no interest in. It comes up every couple or three games played, sometimes four, and literally takes over the machine.
    The only way I can get rid of it is totally shutting down the application. If I let it proceed, it goes on very loud for at least a minute and sometimes longer before the "X" shows up in the top right hand corner and I can click it and get back to the game
    being played.

    This only started recently and I have used these games for years over many computers and versions of Windows..

    Someone in a previous reply posted something to try. I'll do that and maybe it will work. If not, I'll see if I can find some software I can buy and give me the experience I prefer.

    Per the request, I will post if it works.
  8. ScottTHEscammeR Win User

    I don't want premium games

    There isn't really a way to resolve it but many people on here have complained recently about an increase in ads.
Thema:

I didn't upgrade to premium but yet I found it on my computer. Get rid of it I don't want it

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