i didn't recieve promotions and special Offers of Quantum Break pre-order

Hello Mr. Beep,

It was Quantum Break that I didn't receive the promotional pre-order codes for.

Hey there Gurriss,

The disc version of the game is not eligible to receive Quantum Break on Windows 10, as that specific promotion is for digital pre-orders only. For specific information, please check out the
Quantum Break on Windows 10 FAQ. Below is the relevant information:

Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM
Pacific Time. Windows 10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59
PM Pacific Time.) For Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.

Hi,

Upon pre-ordering Quantum Break directly from the Xbox Store, the tokens will be sent to you that allow you to play additional content For instances such as accidentally deleting the message after receiving the code or no longer having access to the codes,
are primarily handled by the Promotions & Special Offers on Xbox One forums. Click this
link and the team of support will help you retrieve your codes.

Feel free to visit this
page to know more about Quantum Break pre-order information.

Let us know if you need further assistance.

Hey there,

Unfortunately the Windows 10 version of Quantum Break is only included with digital pre-orders, Quantum Break on Xbox One codes redeemed by April 4th 2016, and with Quantum Break Xbox One bundle's purchased in US, UK, and Canada. For more information, please
check out the Quantum Break on Windows 10 FAQ.

Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM Pacific Time. Windows
10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59 PM Pacific Time.) For
Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.

If you haven't had a chance, please check your Xbox Live messages for communication. If you run into any further issues, please create a new thread and let us know so we can take a look into it. Thank you!