I didn't recieve my reward credits for gears of war 4

Discus and support I didn't recieve my reward credits for gears of war 4 in XBoX Sales and Promo to solve the problem; I got an email about receiving a reward credit of 15000 points if I preordered a digital copy of gears of war 4 ultimate edition. I did not get those... Discussion in 'XBoX Sales and Promo' started by Extisco, Oct 26, 2016.

  1. Extisco
    Extisco Guest

    I didn't recieve my reward credits for gears of war 4


    I got an email about receiving a reward credit of 15000 points if I preordered a digital copy of gears of war 4 ultimate edition. I did not get those pints.

    :)
     
    Extisco, Oct 26, 2016
    #1
  2. Haven't received my Rewards

    I purchased the Gears 4 version of the xbox one for the Feb rewards and should have received the $50 credit to my account and I didn't.
     
    Novarra Veditoa, Oct 26, 2016
    #2
  3. BanditTaco
    BanditTaco Guest
    Missing 45,000 points!

    I recently preordered Gears of War 4 to recieve 15,000 points. Then Skyrim for 15,000 pionts and Dragonball Xenoverse 2 for another 15,000 points. It's been months and I still haven't seen any of my xbox reward points! Where have they all gone and how can
    I recieve them as none of them are appearing in my rewards page or my on my xbox.
     
    BanditTaco, Oct 26, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    I didn't recieve my reward credits for gears of war 4

    Hey there Exitsco,

    Sorry to hear about the issue! For Xbox Live Rewards inquiries, please drop a post over in our
    Xbox Live Rewards Support
    forum. That way you can work directly with the appropriate team. Thanks! I didn't recieve my reward credits for gears of war 4 :)
     
    Mister Beep, Oct 27, 2016
    #4
  5. Mister Beep Win User

    I didn't recieve my reward credits for gears of war 4

    Hey there Exitsco,

    Sorry to hear about the issue! For Xbox Live Rewards inquiries, please drop a post over in our
    Xbox Live Rewards Support
    forum. That way you can work directly with the appropriate team. Thanks! :)
  6. MARCIOKAUA Win User

    Gears 4 on W10 and Xbox One

    17/08/16 - Gears of War 4 Early Recruit Reward — Pre-Ordered Standard Edition Before 13/9 - 5.000 Credits
  7. XBLRewards8 Win User

    Gears of War 4 Ultimate preorder points missing

    Hello GoWTF ioReaper,

    Normally, we can only Reward purchases once. Since your Gears of War purchase was previously Rewarded by our First Time Purchase offer, when our system attempted to Reward you for the Gears of War offer, the process failed because that purchase was already
    Rewarded. Apologies for the inconvenience. I will adjust your purchase to successfully Reward the Gears offer, and you should see the Credits pending by the end of next week.
  8. ThatGuyG13 Win User

    Missing Apex Founders Pack and Gears of War 4 for Xbox bundle

    OK...I purchased the Bundle for my daughters birthday. If I bought then I was supposed to recieve Gears of War 4 and The apex legends Founders pack as part of the deal. I had it shipped to my daughters mothers house, and when my daughter recieved it on
    her Birthday, two of the games I told her she was getting were not in the package. CHECK YOUR RECORDS....I own the Gears of War 4 limited edition XBox already. I want my daughters games for her, thats all I was saying. You offered it as incentive, so please
    honor that and get them those two games.
  9. XBLRewards8 Win User

    Credits not being deposit as stated!

    Hello kil23mc,

    Pre-orders are not eligible for MyVIP. You received Credits for your purchase of Gears of War 4 due to a special offer we ran in September. That offer was unique in that it also rewarded purchases made previously to the offers release. Normally, pre-orders
    are not eligible for MyVIP, and are only Rewarded via special offers, located on the MyMissions page.
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I didn't recieve my reward credits for gears of war 4

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