I didn't recieve my pre order overwatch origin edition Widowmaker Noire Skin

I bought Overwatch Origins Edition digital code and I have all the origin skin but not the Widowmaker Noire skin that came with pre order. Today I talk with a xbox support about this issue and state that I did purchase on my account.

:)

 

Problems with code/Noire Widowmaker Skin

Hello there, I Preordered Overwatch and I entered the code to redeem the Noire Widowmaker Skin and the license did not apply to my account. When I go to redeem it again, it says the code has already been used. I was in chat and we went through some troubleshooting
idea, and have had no luck. Please help me, as the Noire Widowmaker Skin was on of the reasons I preordered to behin with.

 

Redeem Code used on another account.

Bought Overwatch and my friend put in the code for the Noire Widowmaker Skin but failed to notice it wasn't on my account and I was wondering if I could be provided with another code?

 

Same here! I preordered on the 20th and the Noire costume is still locked in the Gallery...

 

Hey there X Ohm Calvin X!

The Widowmaker skin should show up automatically in-game if you pre-ordered the game. When you get a chance, go to the Hero Gallery and Widowmaker should show up as already having 1 skin unlocked. From there you should be able to equip the skin. Thanks in
advance!

 

I did pre-order the game. I redeem the Overwatch origin edition code that sent from my email. It says bundle only for me and I don't see it in my gallery.

 

Hey there X Ohm Calvin X. Did you pre-order the game from a different retailer?

Also, is it possible you accidentally redeemed the code while signed in with a different account?