I didn't receive the points for purchasing my games.

Discus and support I didn't receive the points for purchasing my games. in XBoX Rewards & Social to solve the problem; Hi, I recently contacted xbox support about me not receiving the points for the games I own, they told me to come here and that you guys would fix it.... Discussion in 'XBoX Rewards & Social' started by xXHiddenxBeastX, Aug 22, 2018.

  1. xXHiddenxBeastX
    xXHiddenxBeastX Guest

    I didn't receive the points for purchasing my games.


    Hi, I recently contacted xbox support about me not receiving the points for the games I own, they told me to come here and that you guys would fix it.

    :)
     
    xXHiddenxBeastX, Aug 22, 2018
    #1
  2. MICMIC219
    MICMIC219 Guest
    Purchasing ERROR in FIFA15 (FIFA point)

    Purchasing ERROR>

    I had purchasing FIFA point in FIFA 15 on my XBOX one, at first, i chose 4600point, it show "Checkout Error", and i didn't get any FIFA point.

    Then i select 2200point to purchasing, it show " Checkout ERROR" again, and i didn't get any FIFA point,

    after that i stop any purchasing on XBOX, but finally, i still receive the purchasing mail from Microsoft and count to my credit card.

    I would like to know why i didn't get any FIFA point, but you still charge my credit card?

    is it anyone can help me? i feed the payment sercurity seem too danger!

    Thanks
     
    MICMIC219, Aug 22, 2018
    #2
  3. LexMoon743
    LexMoon743 Guest
    I didn't receive points.

    Hey guys I'm Reward member since October 2014 and I never received rewards points, any account bug I think. Can you guys look for me?

    I'm a super active member check my account.

    My id is King Lexor, please check.

    Thanks
     
    LexMoon743, Aug 22, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I didn't receive the points for purchasing my games.

    For help with the Microsoft Rewards program, you would need to contact their customer support.
     
    Smwutches, Aug 22, 2018
    #4
  5. Smwutches Win User

    I didn't receive the points for purchasing my games.

    For help with the Microsoft Rewards program, you would need to contact their customer support.
  6. XBLRewards8 Win User

    I didn't receive points.

    Hello King LeXoR,

    You are registered as a US Rewards member. Since you have been spending in a regional currency other than USD, those purchases are not eligible for Rewards. We can only Reward purchases made within the program.
  7. XBLRewards8 Win User

    I didn't receive my december points.

    Hello Orangecroc,

    Apologies for the inconvenience. We will adjust your account for completion of that offer. You should see the Credits pending by the end of next week.
  8. Misses Quinzel Win User

    I didn't receive my FIFA points

    Weird! And thank you for the screenshots. We're still working out the details with images on our new platform here. I appreciate you trying to get it to fit. :)

    Do you have anyone else on the console that plays the game and could have purchased these? This is an example of something that could happen. Another example is that another person has this console set as their Home console, and it automatically downloads
    the purchases there; both of these cases would cause the content to show up, but you not being able to use it. This is especially true if you didn't purchase the content. Let us know!
  9. Mister Beep Win User

    I didn't receive my FIFA points

    Hey there!

    When and where did you purchase the game? If you purchased digitally through the Xbox Store, the content should be made available in-game. There are no codes sent out for this promotion. Keep in mind that the original Super Deluxe Edition did not come with
    8000, you can find out what's included in each version from EA's FIFA 17 Game and Offer Disclaimer page. If the purchase was made before October 10th, 2016, I'm
    afraid you are not eligible for the 8000 points.

    Post back with that original information so we can assist further!
Thema:

I didn't receive the points for purchasing my games.

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