I didn’t receive my Xbox X

Discus and support I didn’t receive my Xbox X in XBoX on Windows to solve the problem; I bought Xbox X 21 November and I paid extra $9.99 for express delivery 23 November. I talked some of your employee 23 November and they told me I will... Discussion in 'XBoX on Windows' started by Enes Nurdan, Jan 10, 2024.

  1. Enes Nurdan
    Enes Nurdan Guest

    I didn’t receive my Xbox X


    I bought Xbox X 21 November and I paid extra $9.99 for express delivery 23 November. I talked some of your employee 23 November and they told me I will definitely receive my package but today is 24 November and my package still in US and I’m living in Canada. I want to cancel my order on phone they told me 3-5 business days I have to wait for money. I didn’t receive my Xbox and I can’t receive my money same time. Why are you cheating people? If you will not send on time why are you taking extra money for express package?

    :)
     
    Enes Nurdan, Jan 10, 2024
    #1
  2. Daniel Gill_354 Win User

    I didn’t receive my Xbox X

    Exactly Enes N, it's not your problem. But surely due to the high volume this has become a problem for Microsoft but don't worry, I'm sure it will be solved soon.
  3. Enes Nurdan Win User

    I didn’t receive my Xbox X

    Of course but is this my problem? No.
  4. SwordofWhedon Win User

    I didn’t receive my Xbox X

    Express shipping only takes effect once the item has actually been shipped.

    This is also a holiday week in the Us with some of the biggest order volume of the year, specially since black friday began early for Xbox.
  5. Enes Nurdan Win User

    I didn’t receive my Xbox X

    I already canceled my order. I just want to take my money back. It was big mistake to buy Xbox. Thank you so much for your help, I appreciate it!

    Thanks,

    Enes
  6. Daniel Gill_354 Win User

    I didn’t receive my Xbox X

    I would like to be able to offer you better help Enes N, but as I mentioned before, I am just a player like you. These types of cases should be resolved by Microsoft, but you mentioned that they said they couldn't help you with this.

    If you want, I can release your question so that another expert or member of the community can give their opinion regarding this topic, do you agree?
Thema:

I didn’t receive my Xbox X

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