I didn't receive my NBA 2k17 code

Discus and support I didn't receive my NBA 2k17 code in XBoX Sales and Promo to solve the problem; I purchased the code on 9/23 and still haven't gotten any email for it. Hopefully someone here can help me. 2ab49a97-5e56-4800-a067-607fa7bebf32 Discussion in 'XBoX Sales and Promo' started by BROTHER N3R0, Oct 2, 2016.

  1. BROTHER N3R0
    BROTHER N3R0 Guest

    I didn't receive my NBA 2k17 code


    I purchased the code on 9/23 and still haven't gotten any email for it. Hopefully someone here can help me.

    :)
     
    BROTHER N3R0, Oct 2, 2016
    #1
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  4. Miss Bijoux
    Miss Bijoux Guest

    I didn't receive my NBA 2k17 code

    Hey BROTHER N3R0 -

    If you log-in to your Microsoft Store account and go to your
    Download History
    , do you see your code listed there?

    Check there and let us know. I didn't receive my NBA 2k17 code :)
     
    Miss Bijoux, Oct 3, 2016
    #4
  5. BROTHER N3R0
    BROTHER N3R0 Guest
    I checked the link and it shows in my order history as complete, but nothing shows in the digital content section. Is there anywhere else the code could be?
     
    BROTHER N3R0, Oct 3, 2016
    #5
  6. Miss Bijoux
    Miss Bijoux Guest
    Hey BROTHER N3R0 -

    Hmm okay. Did you order the game through the Xbox store or via the Microsoft store? If the latter, I'm going to beat what I'm sure is a dead horse and ask you to double and triple check your email, including spam folders, to be sure it didn't get missed.
    If you still don't see it and you ordered it from the Microsoft store, you will want to reach out to the

    Microsoft Store Support
    directly.

    If you ordered it from the Xbox Store, post back and let us know so we can dig a little more.

    Thanks!
     
    Miss Bijoux, Nov 3, 2018
    #6
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I didn't receive my NBA 2k17 code