I didn't receive my money on a refund

You may contact Microsoft Store Support for help with this. Their contact information can be found here: https://support.microsoft.com/account-billing/4f615f2a-6bbd-fd69-6695-ae213d63eef0

Thanks,
Kyle

Ok.

Thanks so how I do that .? I'm from Israel.

Thanks again. 😃

Hi Mauricio. My name is Kyle and I'm an independent advisor.

I understand how frustrating it must be that you haven't received your refund, when was your refund request processed? Check your email inbox to confirm the date.

Thanks,
Kyle

Hi Mauricio,

a refund shouldn't take longer than a week (if paid with credit card).

If it's longer than a week you should request a call back from the support of your region.

Since this is a community forum none of us has access to your account and billing infos.

Hello. It was in the same day I bought the game. 1 of December.

This is the message I receive the day I request the game. Im from Israel, the game was removed from my account the same day. Thanks.

I really need the money back please I need it really fast 🙏🏻🙏🏻🙏🏻

[table][tr]Your Microsoft Store refund has been processedWe have refunded the order you placed on December 1, 2023. You should see ILS 185.50 credited to your account soon.[/tr][/table]