I didn't receive my free game - Lovers In A Dangerous Spacetime

I bought a 12 month gold subscription as part of a promotion that offered the free game mentioned in the subject line. I have spoken to two different customer service agents through your online chat and have spent close to two hours trying to chase this
up. I'm so disappointed that I've wasted so much time on this. Can someone please send me a download code for the game? I f you would like to include anything else bonus for the time wasted on my part, that would be appreciated.

:)

 

Did not receive code for free copy of Lovers In A Dangerous Spacetime

After contacting chat support, Glen suggested I post here to make it known that I have not received a free code to download Lovers In A Dangerous Spacetime. I purchased an XBox Gold membership, and the promotional materials said I would receive the game
for free. Help!

 

Gold games won't work

I have xbox gold and I can't use cs:go or lovers in a dangerous spacetime. I got these while they were free, but can't play them. Help!

 

Hey Unique123456! I will take a look in to this for you. As soon as I know more, I will let you know. Thanks!

 

Hey, Unique123456! I've sent you a Forums private message. You can check them
here!