I didn't get the classic helmet bag

Discus and support I didn't get the classic helmet bag in XBoX Sales and Promo to solve the problem; I watched the Xbox 2018 E3 live on mixer and logged into my Microsoft account, but I didn't get the Classic Helmet pack in halo5... Discussion in 'XBoX Sales and Promo' started by 吊打小逗比, Jun 18, 2018.

  1. 吊打小逗比
    吊打小逗比 Guest

    I didn't get the classic helmet bag


    I watched the Xbox 2018 E3 live on mixer and logged into my Microsoft account, but I didn't get the Classic Helmet pack in halo5

    :)
     
    吊打小逗比, Jun 18, 2018
    #1
  2. 吊打小逗比
    吊打小逗比 Guest
    I didn't get the classic helmet bag

    I watched the Xbox 2018 E3 live on mixer and logged into my Microsoft account, but I didn't get the Classic Helmet pack in halo5
     
    吊打小逗比, Jun 18, 2018
    #2
  3. XBF SC Jasowh
    XBF SC Jasowh Guest
    I didn't get the classic helmet bag

    Hey DDXDB,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
     
    XBF SC Jasowh, Jun 18, 2018
    #3
  4. Tyger Knick88
    Tyger Knick88 Guest

    I didn't get the classic helmet bag

    Yeah me either, I contacted support and they said they were aware of the issue and they suggested I’d make a post about it on here and halo waypoint. You should probably spread the word
     
    Tyger Knick88, Jun 18, 2018
    #4
  5. GJChester
    GJChester Guest
    They may still be rolling these rewards out, Mine arrived Thursday last week, but over a period of 8 hours for the SUNDAY Show, and the Monday inside Xbox content appeared Friday at 2AM (I'm GMT). The Mixpot FAQ did say it may be up to a week for them
    to be seen on your account.

    The FAQ is here-
    https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ     but only Microsoft Support staff (not us community ambassadors) can check if you should get the content. Its possible while your accounts were linked you were not signed in, and I think you
    had to watch live not a VOD as they did last year. Also remember some content may only appear in game, ie the Halo Helmet you need to look in game in Halo 5 in your Req's to claim it, again mine appeared Thursday..
     
    GJChester, Nov 3, 2018
    #5
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I didn't get the classic helmet bag