I didn't get my rewards

THE IRVINE 47 · Dec 15, 2016

I brought UFC 2 and died island of the Xbox store in mid November and I haven't got rewards I'm not happy about this

:)

herofire909 · Dec 15, 2016

I didn't get my rewards

I earned 15000 credits from Xbox live rewards (I don't remember the exact month) and I didn't get them charged on my account

XBLRewards8 · Dec 15, 2016

I didn't get my rewards

Hello herofire909,

You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (Sign in to your Microsoft account),
where they will be listed as a refund with a negative amount. The offer you are looking for is Games on Demand, which was placed as pending in January and part of your January 24th deposit.

XBLRewards3 · Dec 19, 2016

Hi THE IRVINE. Since your purchases were made prior to your registration to the program, they did not count. Since you are now a member, your future eligible purchases will be calculated.