I didn’t get a case review from Xbox in 2 days

Discus and support I didn’t get a case review from Xbox in 2 days in XBoX on Consoles to solve the problem; I didnt get a case review from Xbox for 2 days 0323316e-1661-4a51-8218-b1a600db5550 Discussion in 'XBoX on Consoles' started by PawanRistic, Mar 31, 2018.

  1. PawanRistic
    PawanRistic Guest

    I didn’t get a case review from Xbox in 2 days


    I didnt get a case review from Xbox for 2 days

    :)
     
    PawanRistic, Mar 31, 2018
    #1
  2. ChanMan9602
    ChanMan9602 Guest
    Get rid of Xbox enforcement

    Get rid of Xbox enforcement team there dumb I sumited case review told my story and they didn’t belive me and I told the the truth this system does not fix it.
     
    ChanMan9602, Mar 31, 2018
    #2
  3. jordanbeckham13
    jordanbeckham13 Guest
    case review does not work

    my account is either banned or suspended but it will not let me do a case review and I didn’t even do anything
     
    jordanbeckham13, Mar 31, 2018
    #3
  4. Mister Quasar
    Mister Quasar Guest

    I didn’t get a case review from Xbox in 2 days

    Hi there PawanRistic!

    It can take a bit of time for the Enforcement team to review the case and reach out to you with a final decision; unfortunately we don't have direct insight into the case review process as we're a separate team from Enforcement, here at Support.

    When they do reach out, it will be to the email address listed in your
    Contact Preferences     - make sure that's fully updated to an email address you have access to!
     
    Mister Quasar, Apr 2, 2018
    #4
  5. Mister Quasar Win User

    I didn’t get a case review from Xbox in 2 days

    Hi there PawanRistic!

    It can take a bit of time for the Enforcement team to review the case and reach out to you with a final decision; unfortunately we don't have direct insight into the case review process as we're a separate team from Enforcement, here at Support.

    When they do reach out, it will be to the email address listed in your
    Contact Preferences     - make sure that's fully updated to an email address you have access to!
  6. DarkstarzX7 Win User

    About the permanent suspension situations

    The suspension from 2016 wasn’t egrigious. What do you mean by a year limit for case reviews? Also it is a problem because I could be accused of something that I didn’t do and as they review the 14 day suspension I believe the enforcement team could just
    conclude in a permanent suspension by just looking at the 14 day suspension and not focus on the actual evidence.
  7. TobySaunders2 Win User

    My account got banned because I apparently did s*xual things

    I already did a case review which didn’t get approved, sp I’m not sure what to do, should I call for support?
  8. ForzaDrift Girl Win User

    short suspensions cannot be reviewed

    Hi EwanTweedale,

    1 day suspensions can't be case reviewed because it's only a 24 hour ban so don't worry about it but if you keep offensive messaging the suspensions get longer from 2 days, 7 days and 2 weeks
  9. Blakestuhh Win User

    Falsely suspended

    The enforcement team are the only ones who handle suspensions so you will have to wait for a response from your case review.
    That’s such **** being at the mercy of them. It’s been almost two days and they said 24hrs?! Who knows if they are even looking at it and are going to make me wait 2 weeks, for something I didn’t do. It’s also bull that there’s no way to get ahold of and
    explain tour side. This is ridiculous. Pay for a service that’s trash. Go back to PS4.
Thema:

I didn’t get a case review from Xbox in 2 days

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