I did the power cycle and the hard reset without wiping games and now I can’t sign into any...

Discus and support I did the power cycle and the hard reset without wiping games and now I can’t sign into any... in XBoX on Consoles to solve the problem; At first i wasn’t able to access the microsoft store. I had connection to xbox live. I was able to search the xbox for apps and games, but when i... Discussion in 'XBoX on Consoles' started by ConnorElfering, Jan 10, 2021.

  1. I did the power cycle and the hard reset without wiping games and now I can’t sign into any...


    At first i wasn’t able to access the microsoft store. I had connection to xbox live. I was able to search the xbox for apps and games, but when i clicked on them, it would open microsoft store and would not load anything from the microsoft store like i
    wasnt signed into xbox live. I alos went directly to the store and nothing would load at all. So i did a factory reset while keeping the games instead of wiping them and now i cant sign or add any profile back. I have done the power cycle and factory reset
    twice now. The option to add new profile is there, but when i click to “add new” it pops up a loading bar and then closes and open another loading bar, then finally closing out like i never clicked add new profile. I have checked the wifi and even waited a
    day to try again. Has anyone dealt with this? Is there something in the setting possibly that is stopping the process of adding back profiles maybe?

    :)
     
    ConnorElfering, Jan 10, 2021
    #1
  2. bigJ7678 Win User

    Resume games quickly

    I wait to be signed in before doing anything, I just like being signed in by the Kinect. Anyways, I just tested it out again and it works.

    Not sure if the last update had anything to do with it, or the hard reset I did yesterday, but it seems to be working fine. I guess if I run into any small problems the first thing I will do is a power cycle or hard reset.
  3. David Datoy Win User

    New series x won’t let me add account

    I ended up fixing mine but needed to hard reset the whole system and wipe all games.

    Very annoying but it allows me to sign in now
    I tried "reset and keep games and apps" option. But it did not work. I'll try the "reset and delete everything". I was hoping not to do that but if you say it works then I guess it's worth a try now.
  4. sloppyjonney Win User

    "We couldn't get your latest saved data" error?

    It's not game specific for the problem is effecting all apps and games. I did the hard reset with a complete power cycle but no effect.
  5. taidara Win User

    Subscription paid, but no Xbox Live

    Hi,

    If you haven't already, sign out of your profile and power cycle/hard reset your console.

    Sign in with your profile.

    Please refer to the support pages, for how to power cycle/hard reset your console.
  6. Im A Wet Grape Win User

    Games & Apps Queue

    Ive tried the power cycle previously, i have just done the reset and kept my locally saved games. I wiped my external hard drives clean and now began reinstalling the games that was on there. So far so good, i have a feeling only the games that was saved
    on my external hard drives corrupted so im going to get them reinstalled and not mess with them again ahaha.
Thema:

I did the power cycle and the hard reset without wiping games and now I can’t sign into any...

Loading...
  1. I did the power cycle and the hard reset without wiping games and now I can’t sign into any... - Similar Threads - did power cycle

  2. Did your Xbox series S come with a “power your dreams” green band around console?

    in XBoX on Windows
    Did your Xbox series S come with a “power your dreams” green band around console?: I just recently got a new Xbox series S from target. It didn’t look resealed, it was brand new unopened that I’m aware of and nothing was disclosed otherwise. But I noticed I didn’t get the green...
  3. My game disc did not return after sending console to Xbox Support for power issue (...

    in XBoX Games and Apps
    My game disc did not return after sending console to Xbox Support for power issue (...: I had my Xbox One S replaced given I had a power issue and the console would not turn on. I noted there was Mortal Kombat XL game disc inside the console with the Xbox agent prior to collection of...
  4. Xbox One S, How did my power supply fail so soon?

    in XBoX on Consoles
    Xbox One S, How did my power supply fail so soon?: I am a gamer. I have a PS4 that I have put THOUSANDS of hours on. THOUSANDS ! I bought my son an Xbox One S a short while ago... and support is telling me i need to send it it for repair. Power...
  5. I did not receive my keys owed for my Power Bingos in France

    in XBoX Games and Apps
    I did not receive my keys owed for my Power Bingos in France: Hi: I had completed all the power bingos for France to get 100 keys when the Power Card was complete. The Power Card has been completed, and I have received nothing. Can you help me get my...
  6. Power Figure did not pay off

    in XBoX Games and Apps
    Power Figure did not pay off: Got the Power Figure with Check on board and did not get the trunk reward. Now what's happening since the connection problem seems to be fixed? 5cee1211-ba43-42d8-a273-895997fb8d35
  7. I did not receive my keys when the community goal was reached on the power ball bingo

    in XBoX Games and Apps
    I did not receive my keys when the community goal was reached on the power ball bingo: Why was I not given the keys that I earned from the power ball bingo. I waited until the goal was reached but nothing was added. Not worth playing the power ball if it is for nothing....
  8. Did not get Power card Keys

    in XBoX Games and Apps
    Did not get Power card Keys: Just checked and did not get my 100 keys for the power card in Australia. The community goal was meet a couple hours ago. Please check this and fix. I just finished my goal for 100 keys in Italy,...
  9. Did not get my 100 Keys for power card

    in XBoX Games and Apps
    Did not get my 100 Keys for power card: This is the second time I have fill the power card, this time in Brazil. I was suppose to get 100 keys. Please fix this 75c98d3a-ed65-40a4-a7f3-577cdc2d82fe
  10. My Xbox one turned the power off on me during a game. Worked all the bugs out did ya?

    in XBoX on Consoles
    My Xbox one turned the power off on me during a game. Worked all the bugs out did ya?: So I was enjoying a nice game of Star Wars Battlefront, and out of the blue, it shut the power off of everything. But the cablebox/dvr, blue ray player, Xbox 360 and TV all came back on. The Xbox...