I did not receive my Dishonored Definitive Edition

I made the purchase of Dishonored 2 on 10/29/2016 and so far I did not receive the Dishonored Definitive Edition that was included in the pre-order purchase of the game.

:)

 

[Mod Removed] Did not received the free copy of Dishonored with pre-order of Dishonored 2

I did not receive the free copy of Dishonorned Definitive Edition with my pre-order of Dishonored 2 limited edition. It hasn't appeared in the ready to install list, it attempts to charge from the marketplace and no code has been sent.

 

Preordered Dishonored 2 - Dishonored Definitive Edition not working

I have preorded Dishonored 2 five month ago (2016-06-19). I did not received any codes for the Definitive Edition of Dishonored 1, the game just appeared in my gaming library. I'm logged into xbox live with my account, downloaded Dishonored Definitive Edition, but
I cannot start the game, it is still asking me to insert a disk or purchase the game. Dishonored 2 works just fine.

Why i'm not able to start the game?

 

Have you checked the game on the store to see if it shows as free? You should not receive a code for it.

 

Running into the same issue, the game page is letting me purchase or redeem a code. Not a download or free button.