I did not receive my 3 months code for the promotion

The link for the promotion is this: Xbox Live Gold | Xbox

I purchased 3 month gold back in January, following the link on the promotion page. It is now March 18th (when the promotion page stated I would receive it by March 15th), and I have yet to receive the 3 month code to give to a friend. This seems to be a
common issue here in the forum and I'm honestly surprised to see such a problem when it should be an automated system that handles this. Quite frankly, this feels like a scam since once you click the page link it just leads you to purchase the 3 month promotion
plan without any mention of the promotion at checkout. I looked for any other link, or any other way to ensure that I would get the code when I purchased it, but the only thing there was the link to purchase Xbox Live Gold like you normally would. I've regularly
checked my E-Mail (including spam) and the Xbox Notification Center waiting for the code. If I could get any assistance with this, that would be much appreciated because right now I'm just feeling like I was scammed.

Thank you for taking the time to read this, and a reasonable conclusion would be much appreciated.

:)

 

After the trial month i dont recive the 3 months free and i got charged the membership.

After the test period and waiting for my code to arrive for 3 months free of grove music, it is a date which I did not receive the code that said the promotion. I paid a month of normal subscription to see if I could receive the code and still have not received
any code. That promotion is a complete fraud. And I have paid for a service that I will not even use.

 

Xbox Live Promotion

Is this in regards to the promotion that Amazon Prime had last week (January 18, 2018)? I also bought the 3 month code for ~ $15 USD and I also did not get my extra 3 month code. Any help would be appreciated. Thanks.

 

Hey JJ,

Thank you for posting this. To keep things organized in one spot, please read Mister Quasar's post in our

Missing 3 Month Xbox Live Post and reply to our mega-thread with the information requested. We are in the process of working with the appropriate teams to investigate this issue, and we are using that mega-thread to collect information.

Thank you for your patience while this is looked into.