I did not receive an EA access code..

I pre-ordered FIFA 17 about a month ago, and still could not receive the EA access code. I already asked EA support for several times, and they answered me they have nothing to do with it and I should contact xbox. So i live-chatted with xbox customer
service one, and he said I should ask about that here. Please let me know what I can do with this. I've bought many other ea products before, and I had no problem getting EA access code before. So I'm really frustrated. Hope someone can help me with this issue
thanks

:)

 

Did not receive my free ea access code

Did not receive ea access code

 

Purchased NHL 17 store but didn't receive ea access code

i purchased NHL 17 in the store and was supposed to receive ea access code for a free month and did not receive any codes.

 

Hey khan0allen -

Thanks for posting, we've passed your information along to the appropriate teams. When we have information we can share, we'll be sure to let you know but in the meantime, please do keep an eye on your Xbox Live messages.

Thank you for your continued patience.

 

Thanks for replying, but am I the only one who experience this?

The reason that I pre-ordered this game was definately the EA access code, so I can use first trial before actual release date. That's why I 'paid my money' earlier. Now first trial seems to be started, but I can't play this yet, since this code has never
arrived. I asked about this problem since I realized it didn't arrive after several days, and xbox customer service people kept telling me I have to ask EA. So I did, several times,-which was useless, because they have no access to xbox message centre- and
finally got here. And still, there's no solution, and only thing i can do is just waiting. Even worse, i don't even know what estimated date it could be fixed. To be honest, I'm really losing my patience, so hope u can give me detailed information about this
problem and provide me any solution for this please.

Thank you.

 

Hey there khan0allen,

Those codes are still going out in waves. Can you please double check your messages and let us know if you've received that EA Access code yet?

Thanks!

 

I got it few hours ago, thank you so much

 

Glad to hear it khan0allen. Enjoy!