I did not receive 50,000 MS points for upgrading to "S" version from previous.

Discus and support I did not receive 50,000 MS points for upgrading to "S" version from previous. in XBoX Sales and Promo to solve the problem; I purchased the Xbox One S 11/24 from a Microsoft Store location. I was going to purchase it online, but the code provided on the promotional web page... Discussion in 'XBoX Sales and Promo' started by AntoineRightHan, Nov 26, 2016.

  1. AntoineRightHan
    AntoineRightHan Guest

    I did not receive 50,000 MS points for upgrading to "S" version from previous.


    I purchased the Xbox One S 11/24 from a Microsoft Store location. I was going to purchase it online, but the code provided on the promotional web page did not work. I called support to find out if the store near me had what I wanted in stock and was told
    I'd get the same promotions available onlinein at a Microsoft Store. I don't see a way to redeem the offer from my Microsoft Store physical store purchase.

    :)
     
    AntoineRightHan, Nov 26, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Missing 20,000 points

    There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
    right, the 50,000 were for upgrading from a 360 to a One S.
     
    Smwutches, Nov 26, 2016
    #2
  3. XBOXJD04
    XBOXJD04 Guest
    Missing points

    When I upgraded from my xbox one to xbox one s I was supposed to receive 50,000 points. I only received 30,000 rewards points.

    The promotion was in November 2016 for upgrading to xbox one s.
     
    XBOXJD04, Nov 26, 2016
    #3
  4. Smwutches
    Smwutches Guest

    I did not receive 50,000 MS points for upgrading to "S" version from previous.

    For help with the Rewards program, it's best to post in the Rewards program forum, but the only way to receive the credits is by purchasing from microsoftstore.com There is no way to get the credits for a retail store purchase. Phone and chat support do
    not handle the Rewards program so they do not have correct information regarding the offers. Support can only be found via Twitter or the Rewards forums.
     
    Smwutches, Nov 26, 2016
    #4
  5. Smwutches Win User

    I did not receive 50,000 MS points for upgrading to "S" version from previous.

    For help with the Rewards program, it's best to post in the Rewards program forum, but the only way to receive the credits is by purchasing from microsoftstore.com There is no way to get the credits for a retail store purchase. Phone and chat support do
    not handle the Rewards program so they do not have correct information regarding the offers. Support can only be found via Twitter or the Rewards forums.
  6. XBOXJD04 Win User

    Missing 20,000 points

    There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
    right, the 50,000 were for upgrading from a 360 to a One S.
    I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.
  7. Smwutches Win User

    Missing 20,000 points

    There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
    right, the 50,000 were for upgrading from a 360 to a One S.
  8. M Burns Jr Win User

    Pending rewards credits or not received - One single big thread!

    I still have not received my 50,000 points for upgrading to an Xbox One from the 360.

    Nor are any online purchases from microsoft store being recognized either.
  9. XBOXJD04 Win User

    Missing 20,000 points

    The offer was 30,000 for upgrading from a 360 to xbox one and 50,000 for upgrading from a xbox one to xbox one s.
Thema:

I did not receive 50,000 MS points for upgrading to "S" version from previous.

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