I did a lot of shopping and did not get the money back "MyVip"

Discus and support I did a lot of shopping and did not get the money back "MyVip" in XBoX Rewards & Social to solve the problem; How will I recover back with "MyVip"? Is there any day of the month that is deposited? I never got anything back with "MyVip" I need a lot of help from... Discussion in 'XBoX Rewards & Social' started by eroalexandre, Dec 9, 2016.

  1. eroalexandre
    eroalexandre Guest

    I did a lot of shopping and did not get the money back "MyVip"


    How will I recover back with "MyVip"? Is there any day of the month that is deposited? I never got anything back with "MyVip" I need a lot of help from some agent to heal my problems. I invested a lot of money to climb stars and did not have a comeback.

    :)
     
    eroalexandre, Dec 9, 2016
    #1
  2. VIP Rank

    I did not get any credit back for MyVIP rank for last month just wondering why?
     
    martin lee 1-FE65ADFC-D311-42D6-8039-16C167AAC19F, Dec 9, 2016
    #2
  3. Braynbasher
    Braynbasher Guest
    I did not purchase and how to get my Money back?

    If you look at the season pass some of the same skins are in the Season pass and the Weapons Skins Pack.
     
    Braynbasher, Dec 9, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I did a lot of shopping and did not get the money back "MyVip"

    Hello eroalexandre,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. We only schedule a deposit automatically at 5000 or more pending Credits. Since your last Credit event that pushed you over this amount happened on the 30th last month, you will receive your deposit in the mid-month deposit this month.
     
    XBLRewards8, Dec 9, 2016
    #4
  5. XBLRewards8 Win User

    I did a lot of shopping and did not get the money back "MyVip"

    Hello eroalexandre,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. We only schedule a deposit automatically at 5000 or more pending Credits. Since your last Credit event that pushed you over this amount happened on the 30th last month, you will receive your deposit in the mid-month deposit this month.
  6. ngocphi Win User

    I did not get my money back. Refund.

    Well two things first if you check https://accounts.microsoft.com and the refund is issued

    This is how it works

    First ms approves a refund then 72hours later it is issued

    However this is key it depends ehat you used

    Ms currency is paid direxrly back onto the account instantly

    Creditcard or debit depends where you are in the world vs the us

    So if you arent in us or canada it can take upto 90days depending on when your bank handles international transactions

    Computer time (mainframe) isnt cheap.and thousands of punch cards have to be proccessed at a time they dont carry a single card its a waste of computer time

    Less rhen 30 days for north american transactions

    Now paypal is completely different

    As per thier refund policy it can take 90 days for refunds to be issued to your creditcard and yes that is a paypal policy
  7. Rodrigo Oliver Win User

    i did not get money back from a refund

    Hi T G, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    There was a notice on the website a few days ago explaining that the refunds are taking longer.

    Microsoft Xbox Refunds may take several business days, it depends on which payment method you used.

    You can check the refund status on this page:

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

    You can try asking for a refund again:

    https://support.xbox.com/forms/request-a-refund

    I also recommend you contact the Microsoft Support.

    You can use this link:

    https://support.microsoft.com/contactus

    I hope this helps.
  8. EggsBoxJuan Win User

    I did not get my money back. Refund.

    Check whatever payment method you used to make the original purchase as refunds are applied to that payment method ( Credit/Debit card/Paypal account etc ) If you used your account balance the refund should have been applied to that.

    If nothing is showing up then by all means contact support as suggested by denis97g or even maybe reply to the email you received confirming the refund detailing that you haven't received the refund.

    It's also worth checking here https://account.microsoft.com/billing/orders/ to see if the refund shows up.
  9. Gerardo CG Win User

    Why did I not get my money back?

    Hi there Divad R, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    To request a refund, please visit the following website and log in with the Microsoft account used for the purchase:

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

    Please note that sometimes it can take up to 24 hours for the purchase to appear in the refundable orders history. If you don't see it, you may need to wait for that time and check again.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
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I did a lot of shopping and did not get the money back "MyVip"

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