I did a factory reset on my x box one and now it won't download games on disc

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your disc games problem.

Please try this:

Step 1: Take your console offline

Do the following:

Go to the Home screen and press the “Menu” button on your controller

Next, click “Settings”

Then click “Network”

And finally, click “Disconnect Wireless”

Step 2: Cancel the update download

The next step is to cancel the download because this is what caused the problem in the first place.

Go back to the Home screen and select “My Games and Apps”

Go to the game you are trying to install and make sure it’s highlighted

Next, press the “Menu” button on the controller

And then click “Cancel”

With that, the download is now canceled.

Step 3: Power cycle the console

Before doing anything else, eject the disc from your Xbox

Next, you need to turn off your console. Do this by pressing the Xbox button on your controller (and holding it) for about ten seconds until the console has shut down.

After that, turn your console back on (either by pressing the Xbox button on the console or the Xbox button on your controller).

Step 4: Install the game

Source: https://support.xbox.com/en-US/help/games-apps/...

Hope that helps!

Same Problems did complete factory reset and now it won't even download the games!! Biggest mistake I have ever made upgrading to one x been nothing but trouble from around 4 weeks in

I talked to the support and wie tryed to factory reset the x box but its not worked the same Problem whit my x box one x so now the series x and my one x not working anymore

I am also having this issue just purchased a new series x and factory reset it twice now but the box won't stay checkmarked

My one x will not even factory reset now. It will not even finish downloading the store. Modern Warfare has destroyed my one x.