I deleted myself from my family on xbox and now can't access my account.

FrazerJohnston · Oct 11, 2017

i am a teen under the age of 18 who has a child account. i wanted a personal gamer pic of my choice, but it said i was too young. so i signed into the account that was my "parent" and deleted myself from the family, there then was a message that said something
like a would have to join another xbox family. so i clicked okay and it signed me out of my account and now i cant sign back in, it just loads something for ever. so i made another account to be my "parent" and it would let me add myself into that family because
it said i was already on the xbox. I don't know what to do and i just would like the problem resolved.

:)

doboymajic · Oct 11, 2017

account recovery

hi, I accidentally deleted myself on the family pack trying to add my Paypal account on my console. I am currently using my 1 of the 4 gamertags that we all purchased to share. how do I add myself on the family pack from my console? now it says I can't
go online anymore. can you help? gamertag: ikenplay

SketchyPanic292 · Oct 11, 2017

My E-Mail Account has been deleted

My E-Mail Account from my XBox Live Account has been deleted. The Problem is, that I can't access my XBox Live Account because the Password has been reset to that E-Mail account that has been deleted. What now?

Mister Mascot · Oct 12, 2017

Hey there FraZAttackFTW,

The parent account owner will need to contact our chat/phone team in order to help out with this problem. You can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Mascot

Hey there FraZAttackFTW,

The parent account owner will need to contact our chat/phone team in order to help out with this problem. You can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

StrandedSine37

I have a similar issue, but instead of promoting me to an adult, I removed myself from the family. Now I can't access anything that needs to be synced or things of that nature. I have the info, but the account is no longer associated to my name. Thoughts?

JudeHarcourt

Hi, my issue is that I have been assigned to a family with someone I don't know, so it's impossible to get removed from the family. I must be a child account since I can't access any multiplayer games or remove myself from the family.

Luke Knowlton

I almost removed myself from my family as I should not be in it and I can remove myself, but it said that if I remove myself it would delete any access to Xbox services and the Xbox, is there another way you can get rid of child accounts like changing your age or something, and if you can change your age, how?

AspergersGamer

It's now saying my account can't access Xbox Live, I don't understand, did I do something wrong? I don't talk to anyone, and keep to myself, why can't I access my profile? What have I done wrong?

I deleted myself from my family on xbox and now can't access my account.