I changed the resolution in Age Of Empires III and it broke.

Discus and support I changed the resolution in Age Of Empires III and it broke. in XBoX Games and Apps to solve the problem; My game was stuck in windowed mode, so I started changing the resolution to see if it would change anything. I went to the lowest resolution, and my... Discussion in 'XBoX Games and Apps' started by WeirderThans, Dec 9, 2019.

  1. WeirderThans
    WeirderThans Guest

    I changed the resolution in Age Of Empires III and it broke.


    My game was stuck in windowed mode, so I started changing the resolution to see if it would change anything. I went to the lowest resolution, and my game went into a black screen. I could hear the game still, so it was still running. I have closed it,
    restarted my computer, uninstalled and reinstalled it, and nothing seems to be working. This was downloaded on Steam but I was directed here. Any suggestions?

    :)
     
    WeirderThans, Dec 9, 2019
    #1
  2. NLbawz Win User

    I changed the resolution in Age Of Empires III and it broke.

    Uninstall then double check all game related folders and delete them of the game. Usually they leave some stuff behind
  3. EggsBoxJuan Win User

    I changed the resolution in Age Of Empires III and it broke.

  4. Francia J. Win User

    Age of Empires III

    Hi GabrielJorgeB, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I would like to clarify, did you purchase the game through Microsoft Store? If yes, kindly make sure that you're signed in under the account where the game was purchased.

    Please sign in to https://account.microsoft.com/billing/orders, locate the game and make sure that the status is "completed". Once confirmed, sign out on your Microsoft Store App as well as your Xbox App, and then quit both apps before signing back in under the correct Microsoft account.
  5. GabrielJorgeB Win User

    Age of Empires III

    Thank you for your answer: Yes, I am logged in with the correct account. I just need to know where I can re-download the app from. Thank you
  6. Francia J. Win User

    Age of Empires III

Thema:

I changed the resolution in Age Of Empires III and it broke.

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