I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One

Discus and support I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One in XBoX Games and Apps to solve the problem; I recently changed my primary alias as I have a new email address and it has been over 48 hours and I cannot connect to Fortnite it says Login Failed.... Discussion in 'XBoX Games and Apps' started by Fortnite Player, Mar 19, 2019.

  1. I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One


    I recently changed my primary alias as I have a new email address and it has been over 48 hours and I cannot connect to Fortnite it says Login Failed. An unexpected error occured while signing in to your account for Xbox Live. Please try again later.

    :)
     
    Fortnite Player, Mar 19, 2019
    #1
  2. XBF Chris J Win User

    I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One

    Hello Rupert,

    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you.

    Thank you
  3. PalmettoBling Win User

    I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One

  4. RupertGarner Win User

    I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One

    Did you ever resolve this? Im having exactly thr same issue!
  5. XBF Steven R Win User

    I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One

    Hey there Fortnite Player!

    Sorry to hear that you're dealing with this issue trying to play that game.

    Typically, it's best for you to go ahead and remove and redownload your profile as outlined in

    How to add or remove a Microsoft account on Xbox One
    whenever you make any changes to your account.

    When you get a chance, give that a shot and let us know how that helped.

    Thanks for reading!
  6. steeledwand7664 Win User

    I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One

    Have you tried going to the link in PalmettoBlings post?
Thema:

I changed the primary alias on microsoft and now I cannot play Fortnite on the Xbox One

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