I changed the name of my Xbox account, I logged into my Minecraft Dungeons game, and all my...

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I'm sorry to hear you're experiencing this issue. Could you please let me know when you changed your gamertag? Typically, gamertag changes take up to 72 hours to fully take effect across all platforms. In my own experience, the change was reflected after about 72 hours as well.

In the meantime, please try the steps below to see if they help resolve the issue:

A. REMOVE ACCOUNT

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > Account > Remove accounts.

3. Select the account that you want to remove, remove to confirm.

4. Select Close.

B. POWER DRAIN

1. Make sure that your console is turned on then unplug the power cable at the back to turn it off.

2. Press the power button for about 15 seconds even though it's already off. (This will remove the remaining power on your Xbox)

3. Wait for 2 minutes and plug the power cable

4. Turn on console and wait for the dashboard to appear before signing in

Please note that this is an online public forum, and while we help fellow gamers by sharing our knowledge and experiences, we do not have access to any accounts.

Hope the above information helps. Let me know if you need further assistance.

Hi Lathan. My name is Kyle and I'm an independent advisor.

When you launch Minecraft Dungeons for the first time, you are prompted to log in to a Microsoft Account. This can also be done from the game's settings menu, by selecting "Configure Online Play"

For more help with Minecraft Dungeons and other Minecraft games, please contact Minecraft Support: https://help.minecraft.net/hc/request/new

Hello Kule, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

In the Minecraft Launcher go to View All Accounts in the drop-down under your icon, and add a Microsoft account. Put in the info you use to log into Dungeons. Now you have to switch between accounts to play Dungeons (Microsoft) or Minecraft Java (Mojang) but it's all saved in the launcher.

Hope this helps.

Jesse.

hello, i didn„t formulate the question that well at that time. So in short my microsoft account got deleted( idk how) and all my things got deleted or i don„t have acces. And i made a brand new microsoft account using the same email and it worked. but i don„t have acces to any of my bought games(minecraft, minecraft dungeons etc) and my minecraft account used the old microsoft account and because of that even if i have the same email as the old account, i don„t have acces to log into my mincraft account . And i wonder how to get my minecraft account back

2 sons bought Minecraft Dungeons, one on Xbox, one on Nintendo. I have 2 Microsoft accounts. Synced Nintendo account to wrong Microsoft a/c. So both sons now have same users names and can't play online together. How can I change my nintendo user
to my other Microsoft account? Thanks