I changed my region on my account settings, but when I go to purchase something it still...

Discus and support I changed my region on my account settings, but when I go to purchase something it still... in XBoX on Windows to solve the problem; As the title said, I changed my region, but when I go to purchase something it still says my old region, so I can't fill in the information... Discussion in 'XBoX on Windows' started by justletmenamemyself, Mar 29, 2020.

  1. I changed my region on my account settings, but when I go to purchase something it still...


    As the title said, I changed my region, but when I go to purchase something it still says my old region, so I can't fill in the information

    :)
     
    justletmenamemyself, Mar 29, 2020
    #1
  2. XBF Brad A Win User

    I changed my region on my account settings, but when I go to purchase something it still says my old region

    Hi Just,

    Thanks for reaching out to the forums. We understand you are trying to change region. There are two things to factor in region. One is your profile, the other is your card you are using to purchase. If the card is from a different region you will not be
    able to make a purchase. Here is
    guide for changing region
    .

    Thanks,

    Brad
  3. That YK Kid Win User

    Xbox live region change

    I have the same issue. I had moved to Australia and my region was set to NZ. I didn't notice as I was still able to purchase DLC using my Australian cards. However, when I did go to change my account I accidentally picked America. So now I can't purchase
    any DLC for 3 months.

    I got in touch with a xbox support but nothing they could do.

    My main concern is I used a single use code for WWE 2k14 and worried once I change to my proper region I am going to have to purchase a new online code just for that.
  4. ngocphi Win User

    Wrong Currency.

    When I try to purchase a new gamertag, it charges me British pounds instead of USD. I set my location to the US but it is still charging me for british pounds. I don’t know how to change the currency so I could purchase the gamertag change.
    It would be your account region

    Not your console region you have to change

    This can only be done here under manage my account and change my region

    Keep in mind if you dont live in thw us its not recommended you try to do so

    As region locks apply to 360 games
  5. KokoTokyo Win User

    still doesn't work

    hi,

    it says that "i can't purchase this item from my location"...

    i have set up my xbox region to Japan too.

    I was thinking about something...when i go through the game market....price are still in EURO...but it should be in YEN as i migrated my region to JAPAN...

    if you have a solution..

    thanks
  6. IgnoredMussel27 Win User

    Can't download from live

    i changed the region on xbox one console and in my account setting (i have migrated), also billing address is for the region i choose, still the same message "Sorry

    Your purchase cannot be completed at this time. Please try again."
Thema:

I changed my region on my account settings, but when I go to purchase something it still...

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