I changed my region and i lost my 11 months live on my xbox

Discus and support I changed my region and i lost my 11 months live on my xbox in XBoX on Consoles to solve the problem; Is there any chance to get that back ? I mean to continue the live account ac013352-4d3b-49e2-bcac-40b015a32e17 Discussion in 'XBoX on Consoles' started by Shinigammi02, Jan 2, 2014.

  1. Shinigammi02
    Shinigammi02 Guest

    I changed my region and i lost my 11 months live on my xbox


    Is there any chance to get that back ? I mean to continue the live account

    :)
     
    Shinigammi02, Jan 2, 2014
    #1
  2. PhilJordan5
    PhilJordan5 Guest
    Country/Region

    i changed and lost my 11 months left of gold subscription !!!!!!!!!!!
     
    PhilJordan5, Jan 2, 2014
    #2
  3. MisaMichael
    MisaMichael Guest
    Lost my 12 months xbox live ?

    I suddenly lost my xbox live 12 months , I redeem it in July 2013 which means i still have 2 months. I changed my region in February but it was just fine. Yesterday i signed in and now i dont have gold?
     
    MisaMichael, Jan 2, 2014
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    I changed my region and i lost my 11 months live on my xbox

    Hello, yes there is, but you will need to reach out to Billing Support via Xbox Phone Support instead so they can have a look at your billing information.
     
    iNb4 Ownage, Jan 2, 2014
    #4
  5. VisageOfAnAngel
    VisageOfAnAngel Guest
    The only reason why you'd lose Gold level access is if you moved to a region that isn't supported.
     
    VisageOfAnAngel, Jan 2, 2014
    #5
  6. Shinigammi02
    Shinigammi02 Guest
    @ VisageOfAnAngel , I changed from US to Great Britan , so ... Gold is not supported in GB?
     
    Shinigammi02, Jan 2, 2014
    #6
  7. VisageOfAnAngel
    VisageOfAnAngel Guest
    Gold is supported, make sure your billing address and card info matches a British bank account.
     
    VisageOfAnAngel, Oct 31, 2018
    #7
  8. VisageOfAnAngel Win User

    I changed my region and i lost my 11 months live on my xbox

    The only reason why you'd lose Gold level access is if you moved to a region that isn't supported.
  9. VisageOfAnAngel Win User

    I changed my region and i lost my 11 months live on my xbox

    Gold is supported, make sure your billing address and card info matches a British bank account.
  10. Shinigammi02 Win User

    I changed my region and i lost my 11 months live on my xbox

    @ VisageOfAnAngel , I changed from US to Great Britan , so ... Gold is not supported in GB?
  11. iNb4 Ownage Win User

    I changed my region and i lost my 11 months live on my xbox

    Hello, yes there is, but you will need to reach out to Billing Support via Xbox Phone Support instead so they can have a look at your billing information.
  12. PhilJordan5 Win User

    Country/Region

    i changed and lost my 11 months left of gold subscription !!!!!!!!!!!
Thema:

I changed my region and i lost my 11 months live on my xbox

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