I changed my password but can still sign in without it

Hello, DrkItzJade. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

You can change your console sign in preferences by following the instructions on the Xbox website below:

https://support.xbox.com/en-us/help/account-pro...

You can either choose a pre-selected default (like Lock it down) or you can customize which actions require a password or passkey.

Feel free to ask back any questions.

There are multiple options for your sign-in/password preferences.



From the Xbox Home menu, go to Settings > Account >
Sign-in, security & passkey

There you will able to change/customize your sign-in and security preferences. You can set so accounts can be signed in without having to re-enter your password but still require your password and/or passkey for things such as making purchases and changes
to settings.

Hello,

Thanks for the quick response, but unfortunatly, the steps provided above did not solve my problem, instead, when I open Xbox app, and click login, it shows me a welcome page and then still automatically signs me in without credentials.

I have also changed my password several time after this happened like I mentioned above, and I have also enabled two-step verification feature. But the problem here is the hacker can still access some of my apps even without my password and two-step verification by simply just selects my account.

Currently I cannot sign them out from some apps from the "sign out all devices" feature included in the security pannel, even if I did, like I mentioned above, they can still access my account by just click on my account since they already logged once. And I have also tested this on a seperate device, even after I have changed my password, I can still gain access by just clicking on my account, without any security information/verification needed.

Kind Regards,

David F.

Hi LewXB9

Unfortunately, no. Due to privacy, you would still need the help of the person that originally made the account.

I am having this exact same problem. I know my email and password perfectly and I can sign into my account on the xbox website and microsoft, but it says my password is wrong when signing into xbox. I have tried changing my password several times and still
no resolution.