I changed my Gamertag over 4 days ago but it hasn't changed.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello James, I'm sorry you are having difficulties contacting Xbox support, however try to follow the steps below to contact Xbox support via chat.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

no but have you tried redownloading your account

Also is the name you are posting with now the correct one?

If your GT hasn't changed at this point you will need to contact official phone/chat support at support.xbox.com/contact-us

I first noticed it 3 or 4 days ago but the price hasn't changed.

Hello Seth_195,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're experiencing issues with your gamertag change. I understand how frustrating this can be. Please note that it may take up to 24 hours for the gamertag change to take effect. However, if it has been more than 24 hours and your gamertag still hasn't changed, I recommend contacting Xbox Support directly for further assistance. They will be able to look into your account and help resolve the issue so there is nothing to worry about.

Please follow the steps below to reach out to our live support team:

1. Please use this link: Contact us | Xbox Support
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
3. If not, please select the country/region it is showing and select the correct one among the lists.
4. Make sure to use to check the available contact times of the support.
5. Select the "Contact Us" button
6. Select the drop-down menu options that will match your concern.
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

Hope I helped! Please do not hesitate to ask if you have further concerns. I will be waiting for you and I would be more than glad to assist you further.

YanYannn
Microsoft Community Moderator