I changed my gamertag and I paid for it but the change is not reflected, it is still what...

Discus and support I changed my gamertag and I paid for it but the change is not reflected, it is still what... in XBoX Accessibility to solve the problem; I changed my gamertag and paid for it (money has been taken etc) but the change is not reflected- it's still what it was before.... Discussion in 'XBoX Accessibility' started by Ashton Tanner1, Nov 23, 2023.

  1. Ashton Tanner1
    Ashton Tanner1 Guest

    I changed my gamertag and I paid for it but the change is not reflected, it is still what...


    I changed my gamertag and paid for it (money has been taken etc) but the change is not reflected- it's still what it was before.

    :)
     
    Ashton Tanner1, Nov 23, 2023
    #1
  2. Darhyl Amizola Win User

    I changed my gamertag and I paid for it but the change is not reflected, it is still what it was before.

    Hi Ashton! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Gamer tag purchase. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Kindly confirm the transaction for the Gamertag change. Sign in to https://account.microsoft.com/billing/orders. From there, make sure that it's showing as "completed".

    Then check if you're able to change your gamer tag for free on social.xbox.com

    If the issue still persists, try to reach out to Microsoft Xbox Support for further assistance as they have the tools and resources to properly investigate your Xbox gamer tag change. You may contact them using the link below:

    https://support.xbox.com/en-US/contact-us

    For reference link:

    https://answers.microsoft.com/thread/cb33ad09-94ff-4d73-a66c-5b7faf46fd81

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Daniel Gill_354 Win User

    I paid for my Gamertag change and it still hasn't changed

    It is always a pleasure to help, and I am very happy that the problem has now been solved.

    Best regards,
    Daniel.
  4. mellow_x541 Win User

    I paid for my Gamertag change and it still hasn't changed

    You are an angel, this was the solution to my problem. Thank you so much!
  5. Daniel Gill_354 Win User

    I paid for my Gamertag change and it still hasn't changed

    Hi Mellow_x541! I hope you are well, delighted to be able to offer you my help!

    It happened to me a while ago.

    I tried restarting the Xbox and if it still hasn't changed, I clicked on the change gamertag option, entered my new name, and it changed it immediately without asking for another payment.

    I think it bought the gamertag change, but now it wants you to enter the same name to use it.

    Best regards,
    Daniel.
  6. Juxtapose13 Win User

    new gamertag

    [quote user="SepticSquirrel3"]

    hey guys i still have the gamertag that xbox gave me and but i cant think of anything unique to change it to and i was wondering if any of you have any ideas

    [/quote]

    It's your Gamertag. Change it to what _you_ want so it's unique and reflects you.
Thema:

I changed my gamertag and I paid for it but the change is not reflected, it is still what...

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