I changed my gamertag and all my purchases in Minecraft are gone

Joseph ジョセフ · Oct 14, 2022

I changed my gamertag from PlinioHUE to JosephHUE, singned off and on in the game and all my purchases are gone.

:)

Francia J.

Hi Joseph, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

That's odd because the licenses for our purchases are all linked to our Microsoft account itself.

If I may ask, are you on Xbox or PC?

Lumie Helps

Hi there Helpme_342. I am Lumie and I would love to assist you today.

I am so sorry you are having issues with your account.

If your account was permanently deleted then you would have to rebuy everything that was related to the account, I am sorry.

How was your account deleted? There may be a misunderstanding here. If you have not activated a deletion then the account was not deleted.

I shall be here for your response. -Lumie

Dark Master JMK

I have the same problem. All of my Minecraft Marketplace purchases are gone, and the "Recently Viewed" section when browsing Marketplace content is gone as well.

JoReSmi

What I mean is there should still be a way to get the game and Gamertag back for no cost. I only play Minecraft, so it isn't as big a deal to lose all the achievements, but there should be a way to keep my Gamertag and the game itself. I want to be able to transfer my Gamertag to a different account. If I delete my Gamertag and change it on my dad's account, then can I set my Gamertag back to what it was originally with no changes to it on my new account?

killasavage202

my account was hacked and I got it back but my gamertag was changed and my 34 dollars was gone also got banned pls help

I changed my gamertag and all my purchases in Minecraft are gone