I can't view my captures

Hi,

have you tried removing the app and try to reinstall it again to see if that fixes the issue

did you try to go to xboxclips.com and see what that does? or clear catche?

I can't see my deleted videos which are stuck on my game capture cloud storage

Something is definitely going on. Xbox Support needs to acknowledge this. Game captures stored in the cloud are corrupt and can't be deleted or viewed.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Hexbugmaster, are you playing on Pc, what would be your operating system, Win 10 or 11?

Have you checked if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Yeah I'm having the same issue, I can't use a switch to view on my tv and capture card. Had no issue with the 360, it's really annoying and I hope gets fixed.