I can’t use my ps4 controller to play cloud gaming

I don’t have this problem with my pc it is with my iPhone

Hi Igwe U,

I'm sorry to hear that you're having trouble using your PS4 controller to play cloud games on your iPhone.

Here are a few things you can try:

Make sure your controller is connected correctly to your iPhone. You can connect it via a USB cable or Bluetooth. If you're using Bluetooth, make sure your controller is paired with your iPhone.
Update the drivers for your PS4 controller. You can find the latest drivers on Sony's website.
Restart your iPhone. Sometimes a simple restart can fix minor problems.

Try using a controller emulator. A controller emulator can help make your PS4 controller compatible with cloud games.

Here are some additional steps you can try:

Make sure your iPhone meets the minimum requirements for cloud gaming. You can find the minimum requirements on Microsoft's website.

**Disable any antivirus or firewall software that may be blocking the connection between your controller and your iPhone.

Try using a different browser. Some browsers may work better than others with cloud gaming.

Best regards,
Vanessa.

Hello Igwe U, I'm Vanessa, an independent advisor, and I'm here to guide you on your case.

I understand that you're frustrated that your PS4 controller no longer works for cloud gaming. I know it's annoying when something that used to work perfectly suddenly stops working.

Here are a few things you can try:

First, make sure your controller is connected properly. Make sure it's connected to your PC via a USB cable or Bluetooth. If you're using Bluetooth, make sure your controller is paired with your PC.
If your controller is connected properly, try updating the drivers. You can find the latest drivers for your PS4 controller on Sony's website.
If you've updated the drivers and your controller is still not working, try restarting your PC. Sometimes, a simple restart can fix minor problems.
If you've tried all of these solutions and your controller is still not working, you can try using a controller emulator. A controller emulator can help make your PS4 controller compatible with cloud gaming.

Here are some additional steps you can try:

Make sure your PC meets the minimum requirements for cloud gaming. You can find the minimum requirements on Microsoft's website.

**Disable any antivirus or firewall software that may be blocking the connection between your controller and your PC.

Try using a different browser. Some browsers may work better with cloud gaming than others.

I hope these solutions help you resolve the issue.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Thanks. Actually I want to disable touch and use a controller instead but my iPad doesn’t read the controller while on cloud gaming. I’m trying to use ps4 controller.

I am well, thank you for your assistance. Hope all is well with you.

I'm using the Xbox App to access game pass and cloud gaming. I'm able to use my PS4 controller on some of the games on game pass such as the Yakuza games.

Under supported devices on the Cloud Gaming page, it does list the PS4 controller as a supported device.

Appreciate the help.