i cant use my new 3m gold membership

it says i have 2 3m subscriptions? when i went their like current subscriptions: 3m membership 3m membership

Had same problem, same error and everything. But when I checked my subscription tab on Xbox.com, my 3M Gold Prepaid membership was there. Check yours, might be the same deal.

IM HAVING THE SAME PROBLEM. AND YES my accpont is there too. just cant get any further

with on too play...

Had same problem, same error and everything. But when I checked my subscription tab on Xbox.com, my 3M Gold Prepaid membership was there. Check yours, might be the same deal.

Yes, I am having this same issue too. I have been Gold since 2010 on X360 and in Jan 2018, it stopped reflecting I am Gold on Xbox Rewards. It is asking me to sign up for Gold. Also, my Jan 2018 refund did not reflect the 10% Gold
bonus. I only got 5%. It still shows I am Gold everywhere else on Xbox Live including support who claimed I started Gold on Jan 15. I thought it was because pn Jan 15, I redeemed a 3m Gold membership I bought to extend my time (Amazon was offering a buy 3m
get 3m free so I redeemed 6m total). But it maybe a glitch.

[quote user="RunningRichw"]

My son has used xbox 360 without subscription to live for 1 year.

I have now purchased a 3m gold subscription and redeemed online - adding it to my microsoft account.

My son has a microsoft account he uses for email which is "family" linked to mine.

How do i "transfer" this credit to his profile on the xbox?

[/quote]

Unfortunately, you can't transfer Gold memberships like that.

On the Xbox One the "Home Console" can share the Gold membership to other accounts on that very console, but the Xbox 360 console can't do that.

You need to either buy a separate Gold membership for your son via Prepaid Gold cards, or subscribe to the Gold membership with his account.