I can't use my ea account because my email is linked to an old account

Discus and support I can't use my ea account because my email is linked to an old account in XBoX Accessibility to solve the problem; I can't use my ea account because my email is linked to an old account 3ea48515-2ad5-494a-829b-bdaf7966e90f Discussion in 'XBoX Accessibility' started by Anthony Malocco, Feb 1, 2025 at 3:02 AM.

  1. Anthony Malocco
    Anthony Malocco Guest

    I can't use my ea account because my email is linked to an old account


    I can't use my ea account because my email is linked to an old account

    :)
     
    Anthony Malocco, Feb 1, 2025 at 3:02 AM
    #1
  2. Francia J. Win User

    I can't use my ea account because my email is linked to an old account

    I apologize, Anthony but in this case, you may need to check with EA and also Sony in that way they can guide you with the necessary steps.
  3. Francia J. Win User

    I can't use my ea account because my email is linked to an old account

    Hi Anthony, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Is your Xbox profile linked to an old EA that you no longer have access to? If yes, you may need to check options with EA because when it comes to unlinking an account it will be on EA's end.

    To help you, I got you this link: https://help.ea.com/en/help/faq/using-ea-help/

    [​IMG]
  4. Anthony Malocco Win User

    I can't use my ea account because my email is linked to an old account

    I'm trying to link my EA account to my PS4 but can't as I've linked one previously
  5. Francia J. Win User

    I can't use my ea account because my email is linked to an old account

    May I ask what is the exact issue that you're experiencing? For which game?
  6. HomegrownSilky Win User

    I can't use my ea account because my email is linked to an old account

    Hi I kinda have the same problem. On my PS5 I have a old Microsoft account linked to my Minecraft and no longer have access to the old Microsoft account and just need it unlinked so I can put my new Microsoft account on it so I can play cross platform
    Once a Microsoft account is linked to a Playstation account, Sony does not allow you to link to any other accounts. You can only ever link to the original account. These are Sony's policies. You would have to contact them to get them to change their policy.
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I can't use my ea account because my email is linked to an old account

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