I cant use my Balance?

Discus and support I cant use my Balance? in XBoX on Windows to solve the problem; I have an account balance, but I can't use it. I put $100 on my xbox profile, I can see the money in my wallet on xbox, but all purchases go directly... Discussion in 'XBoX on Windows' started by The Chaturga Chaturga, Apr 28, 2023.

  1. The Chaturga Chaturga
    The Chaturga Chaturga Guest

    I cant use my Balance?


    I have an account balance, but I can't use it. I put $100 on my xbox profile, I can see the money in my wallet on xbox, but all purchases go directly to my credit card, and not my account balance. Why?

    :)
     
    The Chaturga Chaturga, Apr 28, 2023
    #1
  2. andersonpassos Win User

    I cant use my Balance?

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    It is not possible to buy the service without a registered payment method, the purchase is made with the balance, but the payment method guarantees future payments and inhibits default in the store.
  3. The Chaturga Chaturg Win User

    I cant use my Balance?

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    It is not possible to buy the service without a registered payment method, the purchase is made with the balance, but the payment method guarantees future payments and inhibits default in the store.
    What? I don't understand. I IM not trying to buy a service. Just games.
  4. andersonpassos Win User

    I cant use my Balance?

    you need to know if you are in the correct region, as the dollar balance needs to be used in your region, if you change the region, the save is reset, and can only be used again in purchases in the USA, in the case of the American dollar. And some games do not accept the balance payment method, for example games that are not manufactured by Microsoft for example.
  5. Smwutches Win User

    I cant use my account balance

    Currency can only be used in the region it was created for.
  6. Lucas Lauer Win User

    I cant use my microsoft balance account.

    Please do and let me know how it goes. I hope this works for you!
Thema:

I cant use my Balance?

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