I can't upload videos on xbox

It's probably something in your Privacy & Online Safety settings. You can find them in multiple ways across multiple devices: https://support.microsoft.com/en-us...ety-and-privacy-settings-for-parents-and-kids.

Hi Khaleds3,

Thanks for your post. Have you attempted to do the same action (upload videos to OneDrive for your Xbox One) using another account? In effort to troubleshoot this, please try

signing into another account on your console, record a video/clip and attempt to upload it to OneDrive for said account.

Please let us know how this goes.

Hi ,

Thank you for posting on the Xbox forums. I'd be happy to help troubleshoot the issue.

I suggest doing some basic console troubleshooting. Go ahead and do a
hard restart and power cycle. Hold down the power button on the console
for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox.

If that doesn't help then you will need to try out a soft factory reset.

1. Press the Xbox button to open the guide.
2. Select System > Settings > System > Console info.
3. Select Reset console.

Make sure to select "Keep my games & apps" and have the correct account login information plus your Wi-Fi password ready if you connect wireless because you will need to re-add the account's that were on the Xbox and re-connect to your
network during the reset.

Give those two steps a try and let us know if either helped.

I tried both Solutions but none of them seems to work

Hi Khaleds3,

Thank you for posting on the Xbox forums. I'd be happy to help troubleshoot the issue.

I suggest doing some basic console troubleshooting. Go ahead and do a
hard restart and power cycle. Hold down the power button on the console
for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox.

If that doesn't help then you will need to try out a soft factory reset.

1. Press the Xbox button to open the guide.
2. Select System > Settings > System > Console info.
3. Select Reset console.

Make sure to select "Keep my games & apps" and have the correct account login information plus your Wi-Fi password ready if you connect wireless because you will need to re-add the account's that were on the Xbox and re-connect to your
network during the reset.

Give those two steps a try and let us know if either helped.

Hi, I'm using my xbox one to upload the videos and I can't re-install it.