I Cant Upload An Image For My Gamerpic?

Hello, first it's a pleasure to be able to help you today.
My name is Georges C. welcome to the community.

Hello , you get some error when you try to upload the Gamerpic or you can upload it and it is not updated, I ask this because this process is done automatically by the system, and it can accept or not certain types of images or photo, either by size or content.

I am able to upload a gamerpic but it doesn't update. everytime I try it says what it would normally say "We're uploading your new gamerpic!" and "Done! You'll see your updated gamerpic once we've verified it's okay." yet I still have a default gamerpic and I keep trying with different images and nothing works.

Are you sure that the image you're trying to upload fits the requirements for a custom gamerpic? Details can be found here: https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/change-gamerpic-on-xbox-one There
are a few methods for uploading your gamerpic, what method are you trying to use?

Hi,

Here is how to do it:

• Prepare a custom Gamerpic image. The image must be at least 1080 x 1080 pixels. The following formats are supported: png, jpg.
• Save the image to a USB flash drive, and insert the drive into one of the Xbox One’s USB ports.
• On your Xbox One, launch the Guide, select your Profile, and navigate to My profile > Customize profile > Change gamerpic.
• Select Upload a custom image, select your USB flash drive, and choose your custom Gamerpic image.
• The image will load into an editor; use LT, RT, and right stick to highlight what section of the image will become your Gamerpic.
• Once satisfied, select Upload.

Hello,

Thanks for your answer! So is there any problem with the 2 images I tried as gamerpic (see the images uploaded in this post)?

Thanks

Just in addition, Only adult accounts can upload images as their gamerpic.