I can't talk to people on Xbox live

Hey zvzo,

Please check again on enforcement.xbox.com that the correct time has really passed. Compare the shown Timezone to yours to make sure it should be really over.

If thats the case try the following:



- Remove your Profile from the Console as explained here: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

- After that, press and hold the Xbox Button on the Console itself until it shuts off. Unplug the power brick from both sides for around 2 minutes. After that time replug and restart.

- Once the Console is booted up again, readd your profile to the Console as explained here: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Let us know if that helped.

- lg 2Bad4You

Its just problems with XBOX live not your mic, I have the new stereo headset and the original headset and both I can't hear people talking.

It's been a week after my suspension and still can't talk to people. I paid for services that I'm not getting. Xbox Live Enforement Team is a complete joke.

Hello nick jones6,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

Hello nick jones6,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to communicate your friends in game. Just a reminder, we are not able to double check the account or the devices that is connected to your account and dig in deeper. No worries, we do have some effective troubleshooting steps here that could fix the issue. There could be several reasons why you are unable to hear other players in Destiny 2.

Here are some troubleshooting steps you can try:



1. Check your audio settings in the game to ensure that voice chat is enabled and that your microphone and speakers are selected as the default devices.



2. Check your Xbox Live privacy settings to ensure that you have allowed communication with other players.



3. Check your network connection to ensure that you have a stable and fast internet connection.



4. Try restarting your console and the game to see if that resolves the issue.

Hope I helped! Let me know if you have any other questions or concerns.


Microsoft Community Moderator