I can't switch my region! Please help!

CzOzone · Nov 19, 2014

So, I have Xbox on my laptop, and I love using the music app a lot. But after a couple of months, it started telling me to buy a music pass, because I'm apparently not in my region. It says I live in Africa. I have never been to Africa. And I've been trying
to switch it, but it says that I can't. T^T

:)

k3nico · Nov 19, 2014

i could not cancel my subscription

sometime ago I changed my xbox region and unfortunately the new region has non-xbox services, and when I look at my subscription option there was no payment added, I though my old payment option was removed when I switch region, however, it keep billing
me until now and I can't change region back to original region until next few months, so i'm end up paying subscription which is no service , please help.

Petooshok · Nov 19, 2014

Switch Region Offer error

Hello. My brother did change the region of XBox one acount to US from ru. The Gold subscription returned my request for Switch Region Offer with an error
42Wm4wPb/uJ6VlvW.0.12. Can you please advise and help switch my region back?

onyxishere · Nov 19, 2014

Sorry to hear it. Please check the link below for information on how to change your region as well as reasons that you may not be able to.

support.xbox.com/.../change-region

onyxishere

Sorry to hear it. Please check the link below for information on how to change your region as well as reasons that you may not be able to.

support.xbox.com/.../change-region

greentroop

but i use my uncle's credit card and he doesn't live where i do and i can't switch back the region

MarcDuncliffe

Have to switch my region to UK to get it to work, (from Ireland), and I do like to use them. Then have to switch it back whenever I need to make purchases which is very frustrating. Can't understand why they can't just allow Ireland to use the UK voice commands
(without having to change regions) until they properly support Ireland

AMajesticBarrel

I'm in US and my region is set to US, but is still can't download Halo 3. Someone please help.

OpticRJames

Hi, Dillon. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

The error code you are getting is a regional issue. Please check if your device is set to a region where the game is supported. Please do the steps below.

Select Start > Settings > Time & Language > Region.

Under Country or region, select your new region. You can try setting this to United States and see if that works.

You can switch back to your original region at any time.

I can't switch my region! Please help!