I can't submit a case review for a ban that doesn't show up in my Enforcement history?

Discus and support I can't submit a case review for a ban that doesn't show up in my Enforcement history? in XBoX on Consoles to solve the problem; I contacted support, and they said that my account had a ban for communications until Dec. 13th. What I'm confused about is that the 2 other bans I... Discussion in 'XBoX on Consoles' started by Nighterlev, Jun 26, 2017.

  1. Nighterlev
    Nighterlev Guest

    I can't submit a case review for a ban that doesn't show up in my Enforcement history?


    I contacted support, and they said that my account had a ban for communications until Dec. 13th.

    What I'm confused about is that the 2 other bans I got were already for communications..Both lasted 2 weeks. Both have since ended since June 22nd.

    So, 1 of the bans was for Multiplayer. 1 of the bans was for Communications.

    Now the 3rd ban is also for communications..? I'm sorry what? It's been like this the entire time, and I don't know what to do.

    I can't submit a case review for it, because this ban that Xbox Support told me that I had doesn't even show up in my ban history. It's literally not there. Here's a picture for what I'm seeing -

    I can't submit a case review for a ban that doesn't show up in my Enforcement history? [​IMG]

    As the picture shows, where's the 3rd ban on my account that apparently ends on Dec. 13th? It's literally no where to be seen. I'm not entirely sure if my Xbox One is communications banned (I have no idea how to check if a Xbox One is banned or not, and
    all I could find was to see if your 360 was banned by the serial number, not the Xbox One)

    As of today, and since June 6th, I haven't been able to talk to any of my Xbox Live friends or anything. What I'm confused about is why I even seem to be getting 2 bans at once, because wouldn't that multiplayer ban, also ban me from communications as well?
    I've been getting these types of bans since last year, and I don't know why I am to begin with.

    Now if you think "oh it's google chrome" Here's the same thing in Microsoft Edge. Nothing is showing up -

    I can't submit a case review for a ban that doesn't show up in my Enforcement history? [​IMG]

    Here's when both bans were still active -

    I can't submit a case review for a ban that doesn't show up in my Enforcement history? [​IMG]

    (This picture is from my phone btw when the ban was still going on, It has since ended/changed to the screenshots above) But as you can see, my communication ban should've ended on June 22nd..Yet it hasn't?

    :)
     
    Nighterlev, Jun 26, 2017
    #1
  2. Th33 D3vil
    Th33 D3vil Guest
    Can't submit case review

    cant find out how to complain formally or submit a case review, (doesn't show up anywhere on the enforcement action page)
     
    Th33 D3vil, Jun 26, 2017
    #2
  3. {Parity}
    {Parity} Guest
    My account is ban to 31/12/9999

    You will have to log into the enforcement team website and submit a case review if the ban is eligible. http://enforcement.xbox.com/home If you can't submit a case review the case is closed and the decision
    is final.
     
    {Parity}, Jun 26, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    I can't submit a case review for a ban that doesn't show up in my Enforcement history?

    Hey Nighterlev! We do not have access to Enforcement Team actions here on the forums. Be sure to check the email for the Microsoft Account for any emails detailing enforcement action. For more information please check
    here. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Jun 27, 2017
    #4
  5. Smwutches Win User

    Xbox Live Enforcement Hammer not showing up.

    Is it an account suspension or a console ban? Console bans won't show on the enforcement site.

    @Starseid - You can't submit a case review if it doesn't show on the enforcement site.
  6. Mister Cizl Win User

    I can't submit a case review for a ban that doesn't show up in my Enforcement history?

    Hey Nighterlev! We do not have access to Enforcement Team actions here on the forums. Be sure to check the email for the Microsoft Account for any emails detailing enforcement action. For more information please check
    here. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  7. Graysondorey Win User

    I’ve been permanently banned for something I didn’t do!

    My account was permanently banned but nothing shows up on the enforcement page

    It’s been 2 days now

    Shouldn’t I be able to submit a case review ?
  8. Joker SxAxW Win User

    Have a Temp Ban and would like to know what it was for

    So i am banned but it does not show up in the "Enforcement and Activity History" what do i do? i cant get a case review if it dosnt show up right?
  9. OrionKnife Win User

    Xbox Live Permanent Ban

    Me as well, I decided a permanent ban and it doesn't show why I was banned I tried digging deeper to find out why I was permanently banned on January 16 2022 . I was going to contact an enforcement member but it wouldn't work, it says sign in but when I click on it, it just refreshes the page. If you can get both of these fixed I would greatly appreciate it. I was also trying to submit a case review but since my permanent ban never showed up in my enforcement history a I could not get a appeal in. If a member can reach out to me I would greatly appreciate it, Thank you.
Thema:

I can't submit a case review for a ban that doesn't show up in my Enforcement history?

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