I can't start playing Remedy's Control game with Xbox Game Pass Ultimate on my Windows 10 PC

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey VansFannel, how are you today? Hope you're well.

First, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that click repair and then restore, open the app and try again.

If it still doesn't work:

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC and try again.

Yes, since you are a Game Pass for PC subscriber, you will also get EA Play included in that subscription. You will not need to purchase Ultimate. "This means Ultimate members can enjoy EA Play on Xbox
One, Xbox Series X and S, and Windows 10 PCs, and Xbox Game Pass for PC members get EA Play on Windows 10. "

I did this too and talked with Customer Support. They said you can't play on PC with Game Pass. Even though a Sea of Thieves ad pops up at my Windows 10 start button for the Microsoft Store, and clearly says "Play Free with Game Pass" with $59.99 crossed
out. Why would this pop up on my Windows 10 PC when you can't play on PC with Game Pass? It's very misleading. Plus, now that I've activated my two-week trial on Game Pass, it's going to be wasted. They can't pause it ... I asked.

Unfortunately Game Pass is not available for the 360. You would only be able to use Game Pass on the PC or Xbox One.

Xbox Game Pass Ultimate:

Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC (excludes Windows 10 in S mode). Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note:
Purchase of Xbox Game Pass Ultimate automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code
redemptions are also subject to a conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum
36 months of redeemed Xbox Game Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console).

She can play any of the Game Pass for PC games on the PC. It does not matter what games she downloads to the Xbox One. As long as she has Game Pass Ultimate she only needs to log into the Xbox App on Windows 10 to download and play the games. As long
as the PC being used has the hardware capable of playing the games.