I can’t start insurgency sandstorm on xbox one (2023)

Alfredo Andrés Laya · Jul 21, 2023

I am stuck in the lobby screen, everytime I get into a game there is an error code that says that I need to select a class in order to play, but the thing is I ALREADY DID. Is there a way to fix this?

:)

Janet_C

Hello!

I'm a Independent Advisor. I will be glad to help you.

From Home, select My Games and Apps.

Highlight the game, press the Menu button on your controller and select Manage Game and Add-ons.

Select the Saved Data check box and delete the data saved on the console (do not delete the profile data).

Then, try to perform a cache clear with the following steps.

Remove your account from the console

1. Press and hold the Power button on the front of your Xbox until the console turns off.

2. Unplug the power cord from the back of your Xbox.

3. Wait a minute, and then plug the power cord back in.

4. Press the Power button on your Xbox to turn it back on.

5. Your cache should be clear at this point.

Log back in with the account.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

XBF Houmaidi O

Is the problem only confined to Insurgency: Sandstorm game?

BiohazardBR

Right nos is insurgency sandstorm, ori and the will of the wisps

XBF Eladio M

Hey Killja

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently requesting a refund for game you pre-ordered.

I would have to implore you to
contact Xbox customer support as they would be better equipped to assist you with being able to cancel that pre-order for your game.

I hope this helps.

madden1246

i payed for it like i wanna say two years ago but they took it off and released it again not too long ago

I can’t start insurgency sandstorm on xbox one (2023)