I can't sign into xbox cloud gaming on google

But I thought my progress is saved on the cloud under my gamertag....? She plays on HER gamertag. She signs out of the game. We have been doing this for 6 mo this no issues. Now all of a sudden, I can't access my file. It has to be there but I can't even
find a way to see my cloud on my xbox.

Are you doing this from the 360 or the One? The cloud is already set up on the One so as long as you're signed into Live your saves are already stored on the cloud (you can't move games to the cloud). The cloud only has to be enabled on the 360.

Yes and no

Home console only applies to console

You have to sign into your account on the xbox store app to download the games

And have her sign into her account in the xbox app to play seperately

She can't cloud play any games though as ita a subscriber feature only

Hi Priscilla!

Is that the only game on Xbox cloud gaming you're having an issue with? You may try accessing the game through an internet browser like Google Chrome and Microsoft Edge.

Please check your guide and troubleshooting steps through this link https://support.xbox.com/help/games-apps/cloud-...

Hi Brittany!

From which country are you currently located?

Are you trying to play Xbox Cloud gaming or Remote play? If cloud gaming, were you able to play or access your games through an internet browser (Microsoft Edge or Google Chrome)?

Please note that for cloud gaming, it depends on the game if it supports it. You are also required to be subscribed to the Xbox Game Pass Ultimate subscription.