I Can't Sign Into the Windows 10 Xbox App

Discus and support I Can't Sign Into the Windows 10 Xbox App in XBoX on Windows to solve the problem; I wanted to buy the Game Pass for PC but there's no point as I can't sign into the app. Clicking "sign in" just refreshes whatever page I'm on in the... Discussion in 'XBoX on Windows' started by NoahPerry, Jun 14, 2019.

  1. NoahPerry
    NoahPerry Guest

    I Can't Sign Into the Windows 10 Xbox App


    I wanted to buy the Game Pass for PC but there's no point as I can't sign into the app. Clicking "sign in" just refreshes whatever page I'm on in the app. I have restarted my computer and closed and reopened the app multiple times to no avail. My PC is
    up to date on Windows 10 version 1903.

    :)
     
    NoahPerry, Jun 14, 2019
    #1
  2. StephenQuinn82 Win User

    Changing gamer tag

    You can't change a gamertag into a previously owned one but you could sign in to the Windows 10 Xbox app with the old one though.

    This link will give you you all the info you need to sign in to the Xbox app on Windows 10.

    support.xbox.com/.../signin-xbox-app-on-windows-10
  3. XBF Amber M Win User

    I Can't Sign Into the Windows 10 Xbox App

    Hi Noah,

    Thanks for the reply clarifying that you are using the Xbox (Beta) app and cannot sign in. If you've already confirmed that you're able to sign in at account.microsoft.com or at xbox.com and are still experiencing the issue, then here is what you can next
    try to see if this will get the app in a working state to receive your credentials.

    As you've already confirmed that you've updated your PC to the latest version of Windows 1903, then you may need to try performing a clean boot to get it in working order. This helps eliminate software conflicts that occur when you install a
    program or an update or when you run a program in Windows 10. Here's a link on
    how to perform a clean boot in Windows
    .

    Give this a try and let us know the results.

    I hope that this helps out.
  4. XBF Amber M Win User

    I Can't Sign Into the Windows 10 Xbox App

    Hi Noah,

    Thanks for reaching out to us in the forums for this issue. Are you attempting to sign into the Xbox Console Companion app (formerly Xbox app) or the Xbox (Beta) app? To access Game Pass for PC, you would need to do so from the Xbox (Beta) app.

    How do I get the Xbox (Beta) app?

    Xbox Game Pass for PC (Beta) FAQ

    Please let us know if you're receiving any error codes or messages. You may also wish to try logging into account.microsoft.com to ensure that your email address and password for your account are up to date.

    I hope that this helps out and please let us know the results.
  5. Lucas Lauer Win User

    I can't sign into the Xbox App Windows 10

    Hello, justinparks6170. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    If you uninstalled Microsoft Store, you will need to install it again to run and sign in to the Xbox app. Please follow the steps below:

    - Go to Start > Type PowerShell > Right click it and select “Run as administrator” > Type the following command and press Enter:

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    - Restart your computer. Go to Start > Search for Store and see if the Microsoft Store appears. If it is there, click on it and sign in with your Microsoft account. Then, open the Xbox app and see if the error 0x87DD0005 still appears.

    Let me know how it goes.
  6. NoahPerry Win User

    I Can't Sign Into the Windows 10 Xbox App

    I did a clean boot and I still couldn't sign into the Xbox (Beta) app. It just refreshes the current page when I click sign in.
Thema:

I Can't Sign Into the Windows 10 Xbox App

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