i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help

Hey there TEJAS2001!

It sounds like you might be using the incorrect Microsoft Account to sign into Xbox Live. Do you have a different e-mail address that you use that you can try signing in with?

I can't sign out either, I signed in on my xbox 360 before I had an Xbox one, and once I got xbox one, I wanted to stream and I made a new twitch account to match my YouTube channel name and because I have long since forgotten the password of my old one,
but when I got twitch on Xbox one and tried to sign in, I was already somehow signed in on my old one and it wouldn't let me sign out

I can choose the sign in button but my account isn’t on the 360 emulator (because a possible solution was to remove the profile off of the xbox one and 360 emulator) so it directs me to download a profile. when this problem first started happening my
account was on the 360 emulator but if I chose to sign in it would say it couldn’t connect to Xbox live so it couldn’t sign me into my profile.

The game is backwards compatible, however like I said the game just won't count my profile as signed in. (In detail) I'm signed in to my Xbox account, launch the game, then a screen pops up saying "loading Xbox 360 info" and then the game loads up, when I press start the game says, "Profile not signed in, progress will not be saved, please sign in" however when I use my father's account, the game allows his account to be signed into the game but his profile is transferred from an Xbox 360. If it keeps happening will getting Xbox live at least once help resolve the issue?

Hi there. Thank you for your reply.

I sign into my profile on my Xbox 360, and when I sign in it signs me out of Xbox live. When I sign out of my profile I can sign back into Xbox Live again. it signs me out of Xbox live every time I sign into my profile.

Thank you