I can't sign into my profile for Mw2 but can sign into another profile that's linked to my...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Jacquiewilliams, try to follow the procedures below.

The first is a clear cache

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

Will this work because I can't even play Minecraft if I sign into another person's profile. But it is only like this on this Xbox. I can sign in on my profile on any other Xbox and it will work.

I think i just figured out the problem. Looks like the latest update messed with family settings. I had to reassociate my son as family in my microsoft account settings. Had to do the same for the other accounts on this xbox. No more login issues. Hope
that helps

I'm having the same problem. Can only sign in the main profile. My son cannot sign in for co-op. Just get that never ending spinning circle. Hard reset was no help.

I too am having this problem with this profile. I have another Gold account that I can sign into and download the profile to other machines. I signed in with the other one on 3 different consoles, but can't with this profile. FIX THIS *** MICROSOFT, OR I
AM SELLING MY BRAND NEW 360S AND GETTING A PS3!!!