I can't sign into my Microsoft account from any place.

asasaweeree · May 22, 2022

I have had a problem for the past couple of days now.
Whenever I try logging in to my Microsoft account from either of these three:
- Microsoft Store
- Minecraft Launcher
- Xbox App

It won't work. For the Microsoft Store, I will press the profile icon, and then tap Sign in, but once I do that, nothing happens. The pop-up that should appear doesnt show up ever. Same thing happens with the Xbox App.

Aside from that, while trying to install certain apps, such as the Minecraft Launcher, Microsoft Store just reloads the page of that same article. This isn't the case for apps like WhatsApp or Facebook, however. Those install just fine.

Inside of the Minecraft Launcher (The one that should be provided by the Microsoft Store, but I can't get it because of the problem mentioned before) it will just say "Something went wrong in the login process." and not let me log in with Microsoft. This launcher was obtained from the official Minecraft website, so that shouldn't be the problem.

I'm running on a Windows 10 OS Desktop Computer, 64 bits system.

:)

asasaweeree

Fix has been found:

Use Windows + R, type services.msc, and turn on the Web Account Administrator service. For some reason it was turned off. .-.

JosefLBohorquez

Please try this:

Close all windows, then press Windows key + R, and type this: services.msc

This is going to open a new window (services), then look for all Xbox services, double click on each one and on "startup type" select automatic for each one and press OK

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today mate

May I know which troubleshooting steps you have done so far?

asasaweeree

I have tried restarting the Store, Redownloading + Reinstalling the Minecraft Launcher, restarting my PC, downloading the latest windows update, updating my drivers, and restarting services. However, none of it has worked.

Patrick159357

Tried the in place upgrade, same problem from the video before. Tried signing in to my local account to see if that helped, it didn't and now I have a similar problem trying to sign in with my Microsoft account:

https://linksharing.samsungcloud.com/o7QcelzDFAAF

Still can't play 3rd party games, and now can't sign into my microsoft account from the local account.

I can't sign into my Microsoft account from any place.