I can't sign into my Microsoft account because the phone number I used to get the code to...

If the agent can't get a security code by either the phone number or email on file, and obviously they can't sign into their Microsoft Account because they don't know the email so verifyme.Microsoft.com is not an option either, then the agent wont be able
to recover the account either.

If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that Microsoft detected something suspicious about the phone
number.

To better protect you and your information, Microsoft blocks the ability to request security codes from certain phone numbers when the risk of fraud is potentially detected.

If you can't get a security code, or if your security code doesn't work, go to
When you can't sign in to your Microsoft account and follow the instructions under
I can't get a verification code.

https://support.microsoft.com/en-us/help/12429/microsoft-account-cant-sign-in

Tried signing up for Music Pass. Not getting a verification code in my google email. My phone number changed so I can't get a text. Can't change my phone number without getting a verification code. What's going on?

I have a similar situation

I am locked out of my account basically..

I'd go to sign in, put my password in then it comes up with security info thing where it texts a code to my number

But that number isn't mine, it is my boyfriends. (I used his number coz I had very bad phone service) and he has lost his phone so now I can't get the code to sign in....

Do you know how to change that number (if you even can) ?

Hello ! So basically I have the same problem and I’m trying to recover my old account and the number in my old account is wrong so basically I pressed the button (I don’t have any of these) and I tried to answer all the questions, but my device is blocked and I cannot login into my old account, but the problem that my email with this old account is working but say there is no option that I can recover my password from the mail that I’m using it on my old account so yeah basically I want to recover my old account but I cannot because the number there I s wrong and I really need to recover my account and again my email which is the old account. Like I’m trying to recover my old Microsoft account on my email, but there is no recover button or like a reset the password from the mail