I can't sign in to Xbox Game Pass

No, I can't. I signed up and ı have xbox game pass but it still says that ı should buy it for 16 dollars.

Also worth noting that I can play on xbox live without an issue and I've run all the connection tests on the xbox itself and they all come back with a pass. (no issues)

I really want to sign up for the games pass but knowing I can't even download the monthly games for gold puts the games pass into doubt... the store is not going to allow me to use the games pass the way it's intended.

I can't sign in, clicking "connect to xbox live" does' nothing,

under network, both test pass

Hi there,

As mentioned above, it is a one time deal, you can't sign up two times.

Please, have a look at this link for more information about the Game Pass Ultimate:

https://support.xbox.com/en-US/billing/xbox-subscriptions/xbox-game-pass-ultimate-faq

I hope this helps.

Hi

You would have needed to do the following

If I no longer want Xbox Game Pass Ultimate, can I go back to Xbox Game Pass for Console or Xbox Live Gold?

You can cancel Xbox Game Pass Ultimate by signing to your account, and sign up again for Xbox Live Gold or Xbox Game Pass for Console.