I cant sign in to SmartGlass and settings sends me to support page.

JoeMantz · Aug 11, 2020

I just recently received a new windows PC and am trying to stream from my Xbox to it. unfortunately i cant sign in to SmartGlass as it says "Setup Your Xbox Live Account at Xbox.com. (0x400). when i click on the link to change my settings it sends me to
the Xbox support page and even when i go from the Xbox site. i have searched for a fix for err 0x400 but it seems like the error does not exist. and i am unsure why i cannot access my settings. im very confused and require support. also on console companion
it says it can't connect to the console and i am wondering if the two are related.

:)

JoeMantz

can you still stream from your xbox to the console companion?

SwordofWhedon

Smartglass is no longer supported.

XBF Ezra G

Hello JoeMantz,

Thank you for your post. I understand you are looking to connect your Xbox One to the Xbox Companion app. To set this up, please follow the steps here:

Game Streaming with Xbox Console Companion App.

I hope this helps.

KatieHoyt

thank you for responding so quickly. it is not sending me to a support page it just says as an owner of the group I cant fix the settings

Listed mia 510

Check your settings on XboxOne settings page.

😏

From your settings page select "Preferences" now look to the right of page. Make sure you have selected either (from any SmartGlass device) - ( Only From profiles signed in on this Xbox )

If selected is ( Don't allow SmartGlass connection ) your issues should be over once changed and saved!!

😬

So... Settings>Preferences>SmartGlass Connections: only from profiles signed in on this xbox. "That's my preference"

Hope this helps

-Listed

I cant sign in to SmartGlass and settings sends me to support page.