I Can't sign in to ps4 account

Can't sign in to my account. The issues that have been prevalent since the announcement of the next XBOX have been ridiculous. I can't wait to get a PS4!

The problem is this IS the PS4 account the Microsoft account was linked to. I can't seem to sign back into it nor can I sign into a different Microsoft account. Mojangs customer support is piss poor too they just tell me to talk to Microsoft.

Is there any way possible to be able to use my Ps4 mojang/Microsoft email on my new ps4 with the same Email that I've been using. Because I want to use my Email to sign into my ps4 minecraft.

Hello Vortex Husker,

Thank you for posting in Microsoft Community.



We understand that you would like to play Minecraft through PlayStation and you have questions related to account. Let’s us check on this together and sort this out in timely manner.

To answer your question about unlinking Minecraft account to Microsoft account that would be not possible as your credentials for signing into Minecraft is using Microsoft account. On the other hand, unlink a Microsoft account linked to PlayStation will not be possible too per support article: Minecraft: Bedrock Edition for PlayStation® FAQ | Minecraft Help.

Now to ensure that you will be able to play Minecraft with friends, please let us know the details about your sign-in issue.

1. Do you get an error message/code while signing into your account?
   
2. Can you sign-in to your account on Minecraft website - Sign in | Minecraft?
   

There are troubleshooting for failed to login to PlayStation that you may try to perform. Please check this link: PlayStation® Technical Support FAQ | Minecraft Help.

We look forward to your response.

If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Microsoft Community Moderator

Hello Vortex Husker,

Thanks for clarifying, the unlink process will depend on the PlayStation account policy for this game.

Should you be getting an error message like this: "looks like this account is already connected." You may try to check this bug raised to Minecraft support team - [MCPE-96635] Says "looks like this account is already connected" and Unlinking Microsoft Account does not work - Jira (mojang.com).

However, for the error message: "Microsoft account already linked to PSN." You may try to follow the steps that worked on them: NEW FIX for PS4 Error Message: Microsoft account already linked to PSN - Microsoft Community.

Otherwise, you may need to reach out to the game support for assistance: PlayStation Support

Regards,